Video & social · UGC video ads

UGC video ads from real creators, briefed to sell.

We produce UGC video ads for e-commerce brands on Meta and TikTok. Real creators film your product on their own phones to our brief; we edit their clips into ads with tested hooks, captions and every placement size. Usage rights and ad disclosure are agreed in writing before anything runs.

200+ clients served 500+ projects delivered

Free UGC review

Tell us your product and we will plan your UGC ads.

Three fields and you are done. We look at your product and current creative, then send a UGC ads plan.

  • Product and creative reviewed
  • Creator angles outlined
  • A starter plan for 5 creatives
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Your PDF report comes by email. If you want to discuss going ahead after reading it, we’ll set up a video meeting. We use your details only for this audit.

Fit

Who it’s for

  • E-commerce brands whose polished ads stopped working and who want native-looking video
  • Meta and TikTok advertisers who need 5 to 20 new creator videos a month
  • Brands that already gift products to creators but never get ad-ready footage back
  • Teams that want Spark Ads or partnership ads set up properly with the creator’s permission

Not the right fit if you want full influencer campaigns with reach targets and celebrity talent. We work with UGC creators who make ad footage, not with influencers selling their audience.

Problems we fix

Why UGC video ads fall flat.

  • 01

    Vague briefs

    “Just be authentic” returns 3 minutes of rambling and no usable hook.

  • 02

    No usage rights

    A great clip that can’t run as an ad because nobody agreed the licence.

  • 03

    Raw clips posted as-is

    Creator footage launched without captions, cuts or a call to action.

  • 04

    One hook only

    Each creator video tested once, so a good clip dies because of a weak opening.

  • 05

    Scripted to death

    Creators reading ad copy word for word, which looks less real than any brand ad.

  • 06

    Hidden payment

    Paid or gifted creators with no disclosure, which breaks FTC and ASA rules.

In 1:10 · animated

Before we change anything, we check five things.

A short animated walk-through of the first checks in our audit. No sound needed: everything is on screen, and the transcript is below.

What we check first in UGC video ads, an animated explainer of 1:10 with on-screen captions and controls to pause.

Read the transcript
  1. What we check first in UGC video ads Five checks, from the brief to the disclosure.
  2. 1. Does the brief ask for a hook? “Just be authentic” gets three minutes of rambling. A good brief names the hook, the points to cover and the length. (Example creator brief.)
  3. 2. Can the clip run as an ad? A great clip is useless if nobody agreed the licence. We check usage rights before anything is edited. (Example creator deal.)
  4. 3. Was more than one hook tested? A good clip often dies because of a weak opening. We cut the same video with different first seconds. (Example creator video.)
  5. 4. Was the raw clip edited for ads? Creator footage launched as-is lacks captions, tight cuts and a clear call to action. (Example ad.)
  6. 5. Is the payment disclosed? Paid or gifted creators must disclose it. The FTC and the UK’s ASA both expect a clear label. (Example posts. Sources: FTC Endorsement Guides; ASA influencer guidance.)
  7. Then we fix them, in that order. Want this checked on your ads? The free growth audit covers all five, in writing.

Our approach

UGC video ads in five parts.

Part one is the brief. A good brief for UGC video ads isn’t a script; it’s a structure the creator fills in their own words. Ours give 3 hook options to open with, the problem the buyer has, the moments to show (unboxing, first use, the result), the one claim they may make and the claims they must not, and a list of shots with framing notes. A creator who knows what the edit needs films the hook, the moments and the close-ups we can use, instead of a long take we have to search through.

Part two is the creators. Our own team sources them: we reach out to creators, agree terms and land each deal directly, with no third-party creator platform in between, and we also work with your customers and fans who already film well. For UGC ads, we pick creators who look and talk like your buyers, ask for 2 to 3 sample videos first, and ship them the product. We don’t run studio or on-location shoots: we have no studio, camera crew or set. Live-action footage comes from you, filmed on a phone or camera to our shot list, or from creators we brief for the job.

Part three is rights and disclosure, settled before filming. Each creator agrees in writing how long and where the footage may run as an ad, whether it may be edited, and whether their account can be used for Spark Ads or partnership ads. When a creator is paid or gifted, the post discloses it: the FTC’s Endorsement Guides and the UK ASA’s influencers’ guide both require a clear signal that it’s an ad. A creator says only what they actually experienced with the product.

Part four is the edit, where UGC ads are made or lost. We cut each creator’s footage into a 15 to 45 second ad with the strongest moment first, burned-in captions, on-screen text for the offer and a clear call to action. Each video gets 3 to 5 hook variants (the first seconds change, the rest stays the same), exported in 9:16 for Reels, Stories and TikTok and 4:5 or 1:1 for feeds, with text inside each platform’s safe zone.

Part five is running and learning. On TikTok, Spark Ads run the ad from the creator’s own post with their authorization code, so likes and comments stay on the original; on Meta, partnership ads do the same from the creator’s handle. We test hooks first, then creators, then angles, one change at a time, and judge them on cost per purchase. Winning creators get rebooked; weak hooks get recut, not reshot.

UGC videos sit alongside the rest of your creative, not instead of it. A UGC clip of the first use often works as the middle of a product video, and a creator’s honest reaction can open a video ad that then shows the offer in motion graphics. We plan each month’s mix with your ad results in front of us, so the share of UGC video ads rises or falls with what actually sells.

We keep a creator log for every client running UGC ads: who filmed what, what they were paid or sent, the rights they granted and when those rights expire. When a licence runs out, the ad comes down or the licence is renewed, so you never run a clip you no longer have the right to use. Creator fees are agreed with each creator, deal by deal, depending on the videos and usage rights you need.

UGC video ads work best alongside your other creative. UGC ads bring trust and a native look, UGC videos supply footage for other edits, and user generated content from real customers, used with permission, often outperforms anything a brand could script.

UGC video ads brief: hook options, the buyer problem, moments to show, allowed claims and a shot list
A structure, not a script.

How we use AI here

Where AI helps (and where it doesn’t).

  • Brief drafts and hook ideas

    AI drafts extra hook lines and shot ideas from your reviews; a person picks the ones that suit each creator.

  • Editing speed

    AI-assisted captions, reframing and clean-up, so each creator clip ships in every size quickly.

Where it doesn’t help: being a real customer. We don’t replace creators with AI people in UGC ads. For openly labelled AI-made ads, see our AI UGC ads page and its rules.

What’s included

Deliverables, not promises.

  • Creator brief

    Hooks, moments to show, allowed claims and a shot list.

  • Creator sourcing

    Shortlist, samples and product shipping through a platform or direct.

  • Rights agreement

    Where and how long each clip may run, in writing.

  • Disclosure check

    Paid and gifted posts labelled as ads per FTC and ASA guidance.

  • Edited UGC ads

    15 to 45 second ads with captions, offer text and a call to action.

  • Hook variants

    3 to 5 openings per video, every placement size.

  • Spark and partnership ads

    Authorization codes and partnership permissions set up.

Before a UGC clip runs: usage rights, edit permission, Spark or partnership access and ad disclosure
Settled before filming.

How we run it

Four steps, in this order.

Brief, creators, rights, edit, then test and rebook. Typical timing: briefs within 2 workdays, creator footage in 1 to 2 weeks, edits within 2 workdays of the footage, and the first test read after about 2 weeks of spend.

  1. Step 1

    Brief

    Hooks, moments, claims and shots.

  2. Step 2

    Creators

    Sourced, sampled, product shipped.

  3. Step 3

    Edit

    Hook variants in every size.

  4. Step 4

    Run and learn

    Spark or partnership ads, tested.

Four steps of UGC video ads: brief, creators, edit, run and learn
Brief, film, edit, test.

Pricing

Starting prices, in US dollars.

The audit is free. Paid work starts at these prices, and your exact cost is fixed in writing before any work begins.

  • Free audit

    Free no obligation

    Tell us your product and we will plan your UGC ads.

    Get my free audit
  • Fixed scope

    5-creative pack

    From $500 one-off

    Five UGC-style ad creatives, ready to run.

    • 5 scripted creatives
    • Native-style editing
    • Formatted for each placement
    Start with the free audit
  • Monthly UGC

    From $800 monthly

    Fresh UGC creatives every month.

    • 10 new creatives per month
    • Winners iterated
    • Performance notes
    Ask about this option

All prices are starting prices in US dollars. Custom work beyond these options is quoted after the audit.

By industry

What changes for your category.

  • Jewelry

    Jewelry UGC works as an unboxing and a first wear on the creator’s own hand, with the gift moment as the hook.

  • Fashion & apparel

    Fashion UGC sells on try-ons: the creator’s height and size on screen, fit notes in their words and a quick outfit change.

  • Luxury & high-ticket

    For luxury and high-ticket items, fewer, calmer creators work best: the unboxing, the detail and why they chose it.

Sources

The documentation we work from.

Platform rules change. These are the official pages we check the work against, so you can check it too.

FAQ

Straight answers.

Can’t find yours? Ask on WhatsApp or by email and we’ll answer it.

What are UGC video ads?

Ads made from user-generated-style videos: real creators or customers filming a product on their own phone, edited into ads that look native to TikTok and Instagram.

Where do the creators come from?

Our own team finds them: we reach out to creators directly and agree each deal with them, or work with your customers and fans. We shortlist creators who look and sound like your buyers.

Do creators need to say it’s an ad?

Yes, when they are paid or sent free product. The FTC and the UK ASA both require a clear disclosure, and the creator can only describe their real experience.

Who owns the UGC footage?

It depends on the agreement. We settle in writing where and for how long each clip may run as an ad, and log when the licence expires.

What are Spark Ads?

TikTok ads that run from a creator’s own post, using an authorization code they give you, so engagement stays on the original video.

How many UGC videos do we need?

Enough to test properly: usually a few creators a month, each with 3 to 5 hook variants, scaled up as winners appear.

Do you film the UGC?

No. Creators film on their own phones to our brief; we don’t run studio or on-location shoots. We write the brief and edit the footage into ads.

Related guides

Read before you decide.

All Meta Ads guides

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